Tuesday PM, September 28 Back Page Print this page Session 4: Deregulation - the Impact on Energy Industry Processes   Chairman: Philip Addis, Chairman Energy Group, Global Billing Association & CIO Advisor Warren B. Causey, UK     14.00 – 14.30 Customer Switching: Challenges for European Electricity Markets Representative of the Eurelectric Customer Switching Working Group 14.30 – 15.00 Rethinking Bundling of Services in the Deregulated Power Market – Case Study Trønder Energi AS, Norway Stein Ivar Foss, Trønder Energi AS and Andrei Z. Morch, SINTEF Energy Research, Norway 15.00 – 15.30 Electricity Disclosure in Liberalised Markets – The Future of Electricity Bills (Labeling) Timo Riess, Technical Department, E-Control, Austrian Electricity and Gas Regulatory Authority, Austria 15.30 – 16.00 Coffee Break 16.00 – 16.30 Lessons Learned from the UK Market Paul Bysouth, Director of Customer Logistics & Operations, British Gas, UK 16.30 – 17.00 Metering, Billing and Settlement of Ancillary Services Nicolae Opris, Head of Energy Marketing, Hidroelectrica and Mihai Sanduleac, Technical Director, ECRO SRL, Romania 17.00 – 17.30 Metering/Billing Services in the Deregulated Markets - A Regulators Perspective Padraig Fleming, Manager Distribution & Retail, Commission for Energy Regulation, Ireland